Banking Central Operations,Back-Office Operations Specialist Job at Workway, Inc., Los Angeles, CA

  • Workway, Inc.
  • Los Angeles, CA

Job Description

We are a professional staffing firm working with organizations across the country to place exceptional candidates. Currently we have a BANKING CENTRAL OPERATIONS BACK-OFFICE SPECIALIST opportunity with our c lient-Bank specializing in commercial and business banking providing tailored financial solutions to companies and entrepreneurs in specialized industries.

The BANKING CENTRAL OPERATIONS BACK-OFFICE SPECIALIST is responsible for the specific duties listed below.

Your specific duties will include:
  • Process returned deposits returned checks deposit corrections adjustments unposted items and routine exception items.
  • Review in-clearing checks and process ACH exceptions including returns and International ACH Transactions (IATs).
  • Research discrepancies document actions taken and route complex or higher-risk exceptions for escalated review.
  • Prepare and transmit customer wire transfers.
  • Maintain accurate records and complete assigned queue work within established deadlines and service-level agreements (SLAs).
  • Handle customer inquiries via email and respond to internal requests across phone email and approved channels.
  • Assist branches with monthly operational certifications including dormant accounts key inventory internal check reviews and alarm testing.
  • Perform routine account maintenance and support fellow team members as needed.

Required qualifications for the position include:

  • High school diploma or equivalent.
  • Three years of experience in bank or credit union central operations deposit services or related back-office functions.
  • Working knowledge of deposit account processing customer identification requirements (CIP/KYC) and operational controls.
  • Experience with OFAC screening and related compliance procedures.
  • Strong attention to detail with the ability to manage competing priorities and time-sensitive queues.
  • Sound judgment with the ability to identify unusual activity adhere to escalation protocols and protect confidential information.
  • Strong written and verbal communication skills paired with a service-oriented mindset.
  • Proficiency in learning and navigating multiple core banking systems.
  • Demonstrated ability to work independently collaborate cross-functionally and adapt smoothly as priorities shift.
Pay Rate Range : $25.00 35.00 per hour

Compensation may vary outside of this range depending on a number of factors including a candidates qualifications skills competencies and experience and location. Employees have access to healthcare benefits including medical dental and vision as well as a 401(k) plan.

Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire temp-to-hire or temporary position Workway can help you to put your best foot forward. Contact us today!

Workway Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender gender identity national origin disability protected veteran status or any other characteristic protected by applicable laws regulations and ordinances. For our complete EEO & Pay Transparency statement please visit

Required Experience:

IC

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Job Tags

Hourly pay, Temporary work, Shift work

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