This team memberis dedicated to providing quality service that exceeds Guest expectations. The Loss Prevention Supervisor works to create guests for life by proactively embracing service standards adhering to safety regulations and gaining the knowledge to assist guests with any and all :Perform property patrols observing reporting and correcting safety and security to all emergency calls following established emergency to complaints and requests for assistance in accordance with departmental and corporate policies and procedures. Provide assistance as necessary and support with outside agencies to ensure that assistance is factual thorough and professional reports through written documentation of all incidents events and actions taken during the course of a integrity and continuity of lost and found articles as well as securing and releasing of found property in accordance with hotel policy and legal confidentiality regarding any information or action required in the course of duties in accordance with corporate and legal initial investigations and follow-up to complaints accidents and Director of Loss Prevention to develop implement and manage safety and loss control programs & complete knowledge of and compliance with departmental and resort policies/ initial investigations and follow-up to guest/employee complaints accidents and incidents entering information from these incidents into database as needed .Provide and assist with all officer and resort wide safety/Loss Prevention and ensures daily completion of staff checklists and necessary staff and creates cohesive guest and owners with accurate information; be knowledgeable of all aspects within the hotel and surrounding adherence to standard operating and maintain a hygienic and organized work functions as related to the normal course of duties i.e.: filing report distribution photocopying faxing etc. as information related to incidents/ employee locker and follow up on footage from Loss Prevention :Must be able to stand and walk for up to 7 hours per have at least 1 year of Loss Prevention be able to communicate effectively by telephone email radio and reporting. Must have basic computer have a valid drivers license and meet minimum requirements of Motor Vehicle be able to reach various areas of the hotel/resort at a rapid pace if Aid/CPR Certification is be able to remain calm and professional during stressful be able to work a flexible schedule including day evening overnight shifts weekends and holidays
Required Experience:
Manager
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